Privacy policy

Information about the Personal Data Administrator:

“FRESH PRINT” Ltd. is a company registered under the Commercial Law of the Republic of Bulgaria with UIC 131060975, with registered office: Sofia, Gara Iskar residential complex, 5004th Street No. 5.

Grounds and Purposes for Which We Use Your Personal Data
We process your personal data on the following grounds:
• The general terms of use of the Website;
• Your explicit consent – the purpose is specified for each particular case;
• When required by law.
In the following paragraphs, you will find detailed information about the processing of your personal data depending on the grounds on which we process it.

For responding to inquiries made through the Website:
We process your personal data for the needs of using the Website in accordance with the terms of use.
Purposes of processing (where applicable):
1. Identifying you;
2. Providing functionalities of our website.
On this basis, we only process personal data related to inquiries you have made through the Website form. The data collected on this basis is deleted 2 years after the termination of the contractual relationship, regardless of whether it is due to the expiration of the contract, cancellation, or another reason.

Upon your explicit consent
We process your personal data on this basis only after your explicit, unambiguous, and voluntary consent. We will not foresee any adverse consequences for you if you refuse the processing of personal data.
Consent is a separate basis for processing your personal data, and the purpose of the processing is stated within it. It is not covered by the purposes listed in this policy. If you give us consent and until its withdrawal or the termination of any contractual relationships with you, we prepare tailored product/service offers for you by conducting detailed analyses of your basic personal data.

Data processed on the basis of explicit consent
On this basis, we may process personal data for the purposes of direct marketing, including data about website usage and social media profiles.

Providing this data to third parties
On this basis, we may provide your data to marketing agencies, Facebook, Google, or similar entities.

Withdrawal of consent
The consents given can be withdrawn at any time. Withdrawing consent has no impact on the fulfillment of contractual obligations. If you withdraw your consent for processing personal data for one or all of the purposes described above, we will no longer use your personal data and information for the specified purposes. The withdrawal of consent does not affect the lawfulness of the processing based on consent before its withdrawal.

To withdraw the consent, you only need to use our website or our contact information.

When we delete the data collected on this basis:
Data collected on this basis is deleted at your request or 12 months after its initial collection.

How we protect your personal data:
To ensure the adequate protection of the company’s and its clients’ data, we apply all necessary organizational and technical measures as provided by the Personal Data Protection Act.
The company has established rules to prevent abuses and security breaches, which support the processes of protecting and securing your data. For maximum security during processing, transfer, and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.

User rights
Every User of the site enjoys all rights for the protection of personal data according to Bulgarian legislation and the law of the European Union.
The user may exercise their rights by sending a message to our email.
Every User has the right to:
• Information (in connection with the processing of their personal data by the administrator);
• Access to their own personal data;
• Correction (if the data are inaccurate);
• Deletion of personal data (right to be forgotten);
• Restriction of processing by the administrator or the personal data processor;
• Portability of personal data between individual administrators;
• Objection to the processing of their personal data;
• The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects them;
• The right to judicial or administrative redress in case the rights of the data subject have been violated.
The user may request deletion if one of the following conditions exists:
• The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
• The user withdraws their consent on which the data processing is based, and there is no other legal ground for the processing;
• The user objects to the processing, and there are no overriding legitimate grounds for the processing;
• The personal data have been unlawfully processed;
• The personal data must be erased to comply with a legal obligation in Union or Member State law to which the administrator is subject;
• The personal data have been collected in relation to the offer of information society services to children and consent was given by the person holding parental responsibility for the child.
The user has the right to restrict the processing of their personal data by the administrator when:
• They contest the accuracy of the personal data. In this case, the restriction of processing is for a period enabling the administrator to verify the accuracy of the personal data;
• The processing is unlawful, but the User does not want the personal data to be erased and instead requests the restriction of their use;
• The administrator no longer needs the personal data for the purposes of the processing, but the User requires them for the establishment, exercise, or defense of legal claims;
• They have objected to processing pending the verification whether the legitimate grounds of the administrator override those of the User.

Right to Data Portability
The data subject has the right to receive the personal data concerning them, which they have provided to an administrator, in a structured, commonly used, and machine-readable format, and has the right to transmit those data to another administrator without hindrance from the administrator to which the personal data have been provided, when the processing is based on consent or on a contractual obligation and the processing is carried out by automated means. When exercising their right to data portability, the data subject has the right to have the personal data transmitted directly from one administrator to another, where technically feasible.

Right to Object
Users have the right to object to the administrator against the processing of their personal data. The personal data administrator is required to cease processing unless it demonstrates compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims. If objecting to processing personal data for direct marketing purposes, the processing must be ceased immediately.

Complaint to the Supervisory Authority
Every User has the right to lodge a complaint against unlawful processing of their personal data to the Commission for Personal Data Protection or to the competent court.